Since inception, Charter has offered top-of-the-line customer service and claims administration and continually maintains the highest level of administration for claims and provides the most reliable Dealer and customer support. One of the key characteristics that sets Charter apart from all other program administrators is the extensive automotive claims knowledge of our principals and staff.

Charter has developed proprietary software specifically designed to assist claims administrators by providing the fastest service by instant contract review for coverage verification, research contract cancellation details, file and receive repair authorization, a check on claim status, and view claims history.